Your enquiry has been received
Thank you. Please keep your phone nearby.
We will aim to call you shortly, usually within 1 hour where your enquiry is made during calling hours.
If you cannot talk properly when we call, please still answer and tell the adviser a better time to call you back.
Before we call
Three quick things that help
Keep your phone close
The adviser may call soon. Answering the first call means you can get clear next steps faster.
Have rough figures ready
You do not need exact paperwork, but approximate debt balances, income and bills will make the call more useful.
Ask for a better time if needed
If now is awkward, answer the call and ask the adviser to call back when you can speak privately.
Free and confidential
The call is there to help you understand your options.
Debt solutions work differently and some have long-term effects on your credit file, assets and future borrowing. Speaking to an adviser helps you compare the choices before making any decision.