What are the warning signs of a bad IVA company? #
Thinking about starting an IVA but not sure who to trust? You’re not alone. Many people find it hard to tell the difference between a helpful firm and one that might cause more harm than good.
We’ve put together a simple guide to help. You’ll find:
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A list of some of the best IVA providers in 2025
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What to check when comparing companies
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Red flags that could mean trouble
If you’re considering an IVA, this will help you make a safer choice.
What is an IVA Company? #
An Individual Voluntary Arrangement (IVA) company is a professional enterprise dedicated to establishing and administering an IVA for individuals facing a debt burden of over £5,000. These companies provide specialised services to assist those in financial distress by offering them a structured and legally-binding solution to manage and eventually resolve their debt issues.
By collaborating with an IVA company, you can expect a comprehensive and personalised approach to your financial situation. The company’s role is to negotiate with your creditors and establish a repayment plan that is tailored to your individual needs and financial capabilities. This plan, once agreed upon by all parties, is formalised as an IVA, providing you with the assurance that your debt will be systematically and responsibly addressed.
An IVA company will take on the responsibility of communicating with your creditors on your behalf, ensuring that your interests are well-represented and that the terms of the IVA are upheld. The company will adhere to the established IVA protocol, which serves as a guideline for both the debtor and creditors to follow throughout the course of the arrangement. This protocol outlines the roles and responsibilities of all parties involved, as well as the legal framework governing the IVA process.
By entrusting your financial concerns to an IVA company, you can benefit from their expertise and experience in managing debt issues. They will work diligently to secure favorable terms and conditions for your IVA, providing you with the opportunity to regain control of your finances and work towards a debt-free future. an IVA company’s services extend beyond the initial negotiation and setup of the agreement; they will also provide ongoing support and guidance throughout the duration of the IVA, ensuring that you stay on track and successfully complete your repayment plan.
In summary, an IVA company is a valuable ally for individuals facing significant debt, offering a formal yet friendly approach to addressing financial challenges. By engaging the services of an IVA company, you can be confident that you are taking a proactive and responsible step towards resolving your debt and reclaiming your financial stability.
Choosing the Best IVA Company #
Selecting the most suitable IVA company depends on your unique financial situation and requirements. As each company has its own set of strengths and weaknesses, it is challenging to designate a single organisation as the ultimate choice. However, we can provide guidance in identifying the best IVA company tailored to your needs, which we will discuss later.
To assist you in making an informed decision, we have compiled a list of essential criteria that are useful in evaluating IVA companies. These factors have been considered in the development of our top picks for 2024.
So, what attributes should the finest IVA company in the UK possess?
Best IVA Companies 2025 #
After extensive research including trialling each IVA company and gathering customer feedback.
The best IVA companies in 2025 are:
- Financial Wellness Group
- Begbies Traynor
- Forrest King
- Bennett Jones
- Step Change
- Payplan 7. Astute
1. Completely Free #
When you’re trying to get your finances back on track the last thing that you need is to pay more out in upfront fees.
So for us, this is a key criterion. In fact, at IVA advice we only ever use free to set-up IVA companies. If you arrange an Individual Voluntary Arrangement through IVA Advice, you won’t pay upfront fees, ever.
2. A Stellar Reputation #
As far as we’re concerned, the best indicator of how an IVA company performs comes from those who have actually used the service.
Even with the best website, marketing, and copywriting – if the service itself doesn’t hold up, this will become evident in customer feedback and IVA reviews.
Simply put, the best IVA companies are highly rated.
Of course, it’s possible that new, less established IVA companies could be great for their customers. But unfortunately, without a strong public reputation, there’s a little risk there. And we’re not comfortable with passing on this risk (however small) to people who put their trust in IVA Advice.
As far as IVA companies with negative reviews, the less said about those the better. We would not recommend any IVA company which has a negative review profile.
3. Well Established #
This ties in nicely with our last criterion. As well as reviews, we also need to see a strong history of success. How do we determine this? With a proven record of successful IVA management over several years.
After all, an IVA is a legally binding debt solution that can have serious consequences for your financial future. So an IVA proposal has to be perfect before it reaches you.
We believe this takes a lot of experience to achieve at a high-level and we will not deal with IVA companies that lack experience. You will not find any “startups” or “debt apps” in our list.
4. Low Monthly Payments #
The lower the monthly payments of an IVA, the more likely you are to adhere to its terms. And if you do that, after the fixed term concludes then your remaining creditor debt is written off.
In fact, that’s the whole point of an IVA – to create a consolidated and affordable monthly payment. But the unfortunate truth is that some IVA companies start their minimum payment levels beyond what is realistic and affordable for people struggling with debt.
We also acknowledge that it’s not uncommon for people to experience circumstantial change during the term of their IVA. This must also be considered when determining an appropriate monthly payment rate.
Realistic budgeting is a key tenet of debt management, as we’ve discussed in our debt management guide. But this seems neglected by some IVA companies, and in our experience, it can include debt charities and debt management companies, too.
The good news is that we can put you in touch with the companies that are currently offering some of the cheapest IVA rates in the UK.
With this, your insolvency practitioner will follow a strict code of conduct and ensure that the arrangement you agree is fair to the people you owe money to. You’ll easily be able to afford to make payments into the plan for the full term of the IVA.
5. Digital Operations #
This one is pretty straightforward. We only deal with online companies that can offer their service digitally.
We don’t believe home visits and office visits are necessary for this day-and-age. All documents can be sent securely online, and it’s common for creditors’ votes on your IVA proposal to take place in a digital conference. Digital technology can also make IVA annual reviews much easier.
Plus, a digital experience is much quicker and more convenient for you. So why create extra hassle?
6. 100% Confidentiality #
Debt management is a private issue.
Whether you’re a multi-millionaire or in significant debt – nobody wants their financial information to be revealed publicly. In fact, this is one of the major negatives of declaring bankruptcy
Your financial situation is a private issue and the companies that we recommend will make sure to keep it that way.
That means nothing will be sent without your permission. No details will be shared with other parties, and nothing will be discussed with your partner, family, or work.
Of course, insight into your income and expenditure is necessary for an IVA – including bank statements. But that’s where we like to keep it – only the absolutely essential information is shared, and only with those who need to know.
We make sure that our companies keep your information 100% private.
IVA Companies to Avoid #
You’re already concerned about your level of debt. The last thing you need adding to that stress is wasting more money on IVA companies that don’t meet your expectations.
Unfortunately, this is a familiar scenario that we’ve seen all too often before.
From time to time we receive inquiries from people who have arranged IVAs through other websites and dealt with Insolvency Practitioners that they’re not happy with. At this stage, we can’t help to put the situation right, unless you’re looking for a new IVA company. But we’d suggest you make a formal complaint about your Insolvency Practitioner.
Ideally though, we want to help you avoid getting into this situation in the first place. So if you’re yet to commence an IVA and are currently weighing up your options, here are 3 extra red flags to watch out for.
Red Flag 1: Unrealistic Promises #
If you feel uneasy about an IVA company’s claims, trust your instincts.
While in an IVA it’s definitely possible to reduce payments to creditors by a significant amount, claims such as reducing the amount owed to creditors by 75%+ should be avoided. A rate like this is practically impossible to achieve.
Red Flag 2: High Failure Rate #
You could also enquire directly as to an IVA company’s failure rate. While you should know that IVA failure is normal, if the rate seems much higher than the industry average (approximately 15%) you should probably consider another company.
Red Flag 3: Late Completion Certificates #
After you make your final IVA payment, your IVA company will send you a completion certificate. This is an official confirmation that your IVA has been successfully completed, is now closed, and that your remaining creditor debt has been written off.
This usually happens around 12 weeks after your final payment. But we’ve seen instances of certain IVA companies being fairly unresponsive and failing to send out closure notice until close to a year has passed.
We advise you to chat with a debt advice service to weed out any companies that are known to be untimely with their completion certificates.
Avoid Getting Burned #
Here are our 3 top tips to avoid getting yourself in a nightmare situation with a scam company.
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choose a free service provider to help to set up your IVA.
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invest time with your advisor so they can understand fully your unique circumstances.
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make sure you’re clear on the ins and outs of an IVA – in plain English – so you’re not surprised at a later date. For more info, you can check out all the pros and cons of an IVA solution.
How About Debt Charities? #
We hear mixed reviews about charities. The unfortunate truth is that IVA charities charge Insolvency Practitioner fees, just like a private company. So in most cases, it’s preferable to go for a top-rated private company.
Debt charities are more popular as they advertise as being “free” and “charities”, but their debt advice will only be free if you opt for free templates. These templates are readily available online.
How We Can Help #
If you don’t fancy doing this depth of analysis on every IVA company that you come across – the good news is that you don’t need to.
That’s what we’re here for! We help you to compare IVA companies without submitting your personal and credit file information to each of them individually. Instead, we use a panel of our pre-approved companies, based on very strict criteria.
This ensures that not only do we get rave reviews but also that your IVA will be set up to suit your individual situation perfectly.
Sound good? Then get started immediately by taking a few minutes to complete our IVA calculator questionnaire.
Testimonials #
“Thanks so much to Ethan & Matt for guiding me through the initial process. They were professional, informative and highly supportive.““Good advice and very helpful.““Very helpful and supportive of my situation no judging talked me through the process very professional.”
IVA Frequently Asked Questions #
To pick the best IVA company you must look at a number of factors before you decide. We have broken the factors down as follows: 1. Their advice cost 2. Reputation 3. How long have they been established? 4. Lowest monthly payments 5. Digital operations 6. Confidentiality
With an IVA you can write off 100% of your debt by making a small affordable payment over a period of 5 years (60 months). The amount you pay will be based on what you can afford and you will never be asked to pay an amount which would leave you short for essentials such as food, childcare, travel costs and entertainment.
The minimum payment for an IVA is £80, for a period of 5 years (60 months). You will to maintain this payment for the full duration of the IVA and in return all of your unsecured debts will be written off in full. If you default on your IVA payments, there is a risk your IVA is cancelled and your debt will not be written off in full.
An IVA is an Individual Voluntary Arrangement. It allows you to consolidate all of your unsecured debts into one monthly affordable payment, without the need for loans or other further borrowing.