Skip to main content
Get Started Free

Capquest Debt Recovery

·2298 words·11 mins

Do you owe money to Capquest Debt Recovery?

Capquest Debt Recovery: How to Stop Them Instantly for Free
#

Capquest Debt Recovery is a debt recovery agency based in the UK with a registered office in Manchester. The company incorporated as Capquest Investments Limited in September 2004, under company number 05245825. They are authorised and regulated by the Financial Conduct Authority (FCA) under number 718754.

Understanding Capquest Debt Recovery Limited
#

Capquest Debt Recovery Limited is a UK-based debt collection agency that specializes in managing and recovering outstanding debts on behalf of various financial institutions. As a subsidiary of Arrow Global Group Plc, one of the UK’s largest purchasers of non-performing accounts and providers of credit management solutions, Capquest Debt Recovery Limited has the expertise and resources to handle a wide range of debt recovery cases. Their primary goal is to help individuals and businesses manage their debt and improve their financial health.

Capquest Debt Recovery Limited operates with a deep understanding of the complexities involved in debt recovery. They work closely with high street lenders, credit card companies, and other financial institutions to recover outstanding debts. By leveraging their extensive experience and the robust support of Arrow Global Group, they aim to provide effective credit management solutions that benefit both creditors and debtors. If you find yourself dealing with Capquest, it’s important to know that they are a legitimate and regulated entity, committed to helping you navigate your financial challenges.

Will Capquest Debt Recovery come to my house to collect debts?
#

Capquest Debt Recovery may have appointed field agents to make home visits to discuss the alleged debt. These visits can be very distressing not only for the person who is the named debtor, but for the entire family. These methods can have a detrimental effect on your mental and physical health, and to the people around you.

These are all common tactics which Capquest Debt Recovery use to get in touch with the people who owe them money. Without appointing a debt company to represent you, this may continue.

As a long-established independent debt website, we have a vast experience of dealing with creditors such as Capquest Debt Recovery. We understand the tricks and tactics that they use, and we can work with you to get them to stop.

How will Capquest Debt Recovery chase me if I don’t pay?
#

Creditors such as Capquest Debt Recovery use computer systems (often known as customer relationship management systems) to keep on top of their debtors. They usually follow a debt process which will make them the most profit. These methods can feel aggressive, and you may have seen documentaries and news articles criticising the heavy-handed nature of debt collectors and bailiffs. Although the Government have come some way to reduce their powers, the main tactic continues; intimidation.

In the beginning, the first point of contact that Capquest Debt Recovery may use is an introductory phone call and letter. This communication is to set out their pre-action protocol. You will usually receive (in writing) a letter explaining the total amount of debt owed, any charges or penalties which may have built up and a tight deadline for you to repay the debt in full. The message will usually mention a list of steps that will happen if you do not pay the debt in full. These items are generally:

  • A home visit

  • A county court judgement (), issued by Capquest Debt Recovery if you fail to repay the debt within this tight deadline, which could result in, for example, the company taking your property if you fail to pay the CCJ agreement

  • A threat of bankruptcy (usually if the value debt of the debt accounts for over £750)

Letters like this are very standard with parties involved in credit arrangements and not just Capquest Debt Recovery. It is essential to understand the relevant rules, practice and legislation, and not take these letters personally. There is help at hand to enable you to get power and control back, but you should act quickly.

How does IVA Advice help?
#

We request reviews from everyone that we help. Some of our clients have given very detailed posts of thanks and feedback on how we have helped them, taken away the fear and how it has completely changed their lives. So please check out these reviews and see for yourself!

We deal with a variety of debt solutions and a wide range of debt companies. This experience means that you will always find the best debt solution for yourself, without exception. As we do not have ties to any one particular company, we can work hard to ensure you repay the very minimum cash that you need to, putting you in the best possible position.

Debt Management Plans (DMPs)
#

A Debt Management Plan (DMP) is a repayment plan that helps individuals manage their debt by consolidating their payments into a single monthly payment. DMPs can be an effective way to stop Capquest Debt Recovery from contacting you further, as they demonstrate a commitment to repaying your debt. By working with a credit counseling agency or a debt management company, you can create a personalized DMP that takes into account your personal circumstances and financial situation. This can help you avoid further action from debt collectors and improve your financial well-being.

DMPs are tailored to your specific financial situation, ensuring that your monthly payments are affordable and manageable. By consolidating your debts into one payment, you can simplify your finances and reduce the stress associated with multiple creditors. entering into a DMP shows Capquest Debt Recovery that you are serious about repaying your debt, which can lead to more favorable terms and potentially halt further collection efforts. It’s a proactive step towards regaining control over your financial health and working towards a debt-free future.

What rights do I have against Capquest Debt Recovery?
#

As a citizen of the United Kingdom, you have certain rights to protect you and your family’s wellbeing.

  • Capquest Debt Recovery can not harass you. They can make calls to you as many times as they want as long as this is ‘reasonable’. What constitutes ‘reasonable’ does not have any concrete definition but rest assured that this means that you should not feel that Capquest are bullying you. However, you cannot use this as a defence to avoid repaying your debt. You can ask that Capquest Debt Recovery only contact you in writing, but if you do this, you must make sure that you are responsive to their letters as one of the conditions of working with them.

  • Capquest Debt Recovery cannot speak to your family, friends, neighbours or other individuals about your debts. This rule is in line with UK data protection laws.

  • Capquest Debt Recovery cannot pretend that they have powers which they do not possess. In the past creditors have used documents which look like an official court document. A law has passed to prevent this from happening now.

  • Capquest Debt Recovery cannot be threatening, abusive or tell lies to collect debts.

We’ll use our knowledge to understand your circumstances, your creditor repayments and your needs, and we’ll provide all the info and tips you need to solve this problem.

Can Capquest Debt Recovery Repossess My Home?
#

Capquest Debt Recovery cannot repossess your home without a court order. Repossession is usually a last resort and can only occur after legal proceedings. If you are struggling to pay your debt, it’s essential to communicate with Capquest Debt Recovery and seek advice to explore alternative repayment options. You may be able to negotiate a repayment plan or seek assistance from a debt management company. It’s also important to note that Capquest Debt Recovery is bound by the Financial Conduct Authority’s (FCA) guidelines on treating customers fairly, which includes respecting your rights as a debtor.

If you are concerned about the possibility of home repossession, it’s crucial to stay informed and proactive. Reach out to Capquest to discuss your situation and explore potential solutions. By demonstrating a willingness to address your debt, you can often find a mutually agreeable repayment plan that avoids the need for legal action. Remember, the FCA’s guidelines are in place to ensure that debt collectors treat you fairly and with respect, so don’t hesitate to assert your rights and seek the support you need.

Refresh Debt Advice and Capquest Debt Recovery
#

Refresh Debt Advice is a debt advice company that can help you manage your debt and stop Capquest Debt Recovery from contacting you further. Our team of expert advisors understands the stress and anxiety that comes with dealing with debt collectors, and we’re here to help you find a solution that works for you. We can help you create a personalized repayment plan, negotiate with creditors, and provide guidance on how to improve your financial health. By working with us, you can take control of your debt and start building a debt-free future.

At Refresh Debt Advice, we believe that everyone deserves a chance to regain control of their finances. Our advisors are dedicated to providing empathetic and effective support, tailored to your unique circumstances. Whether you’re dealing with high-interest rates, multiple creditors, or the fear of legal action, we have the expertise to guide you through the process. By partnering with us, you can reduce the stress of dealing with debt collectors like Capquest and take meaningful steps towards financial stability and peace of mind.

Capquest Debt Recovery Frequently Asked Questions
#

If you ignore your debts with Capquest Debt Recovery, they have the choice of a few different approaches.

Cap quest Debt Recovery may make court claims against anyone who owes money and ignores them. This method is a cheap but popular way for them to reclaim their money. If they choose to pursue your debt through the courts, you will receive a claim form through the post and you would either have to pay the money in full or dispute the bill. If you dispute the bill against Capquest Debt Recovery, you should take legal advice, as a lot of defences will not work in this situation.

Under the Limitation Act 1980, usually a creditor can pursue you for up to six years since you last made a repayment or recognised that you owed money. However, if the debt collector is successful in bringing a CCJ against you, they can pursue you for the amount owed indefinitely.

It may be possible to write off any debts that you have with Capquest Debt Recovery if you have a total of £5000 or more of unsecured debts. This debt can include loans, credit cards, catalogues, payday loans, overdrafts and any other unsecured debt.

Capquest Debt Recovery are a debt collection agency, which means that they can buy debts from many sources and legally pursue them. Some of the most common debts for collections agencies are council tax arrears, high street lenders, parking fines, benefit overpayments, loans, banks, credit card companies, mobile phone operators bills, water and utility bills. If you have an unpaid account with one of these businesses, then there is likely to be a note within a section of your credit agreement terms and conditions that they can sell on your debt.

If you fail to respond to Capquest’s phone calls, letters or visits, then they can apply for a County Court Judgement (CCJ), following which the court could order a bailiff if you do not repay the CCJ.

Arrow Global acquired Capquest in 2014. The company is an investor, asset manager and debt purchaser.

Arrow Global Limited own Capquest. They could take you to court to force you to repay your debt. In this scenario, you will receive letters notifying you that they intend to start court proceedings.

You can repay the money you owe Capquest in the following ways:

  • Explore an Individual Voluntary Arrangement with us, if you have debts of over £5,000 and two or more creditors
  • Pay online by debit or credit card
  • Set up a payment plan through an internet banking portal
  • Call Capquest
  • Send a cheque payable to Capquest Debt Recovery Limited to: Capquest Group, Capella Building, 60 York Street, Glasgow, G2 8JX

Capquest Debt Recovery are authorised and regulated as a financial services provider, so if you are not satisfied with how they handled your complaint, then you can contact the Financial Ombudsman Service as follows:

The Office of Fair Trading (OFT) is no longer involved in this process.

Capquest is the trading name for a couple of limited company names that have a registration with Companies House in England and Wales:

  • Company name: Capquest Debt Recovery Limited

  • Registration number: 03772278

  • Registered office address: Belvedere, 12 Booth Street, Manchester, M2 4AW

  • Company name: Capquest Investments Limited

  • Registration number: 05245825

  • Registered office address: Belvedere, 12 Booth Street, Manchester, M2 4AW

They are a recognised debt collections agency (DCA) with offices in Farnborough (GU14 6FE) and Glasgow, that Arrow Global owns.

If you would like debt collection guidance, then several institutions such as the Citizens Advice Bureau and Step Change, can support you with information, industry guidelines and support from others to get your life back on track.

Debt is something that impacts millions of people around the world, so don’t feel that you have to have the strength to deal with everything on your own. It can often feel that there is nothing you can do, but in fact, by reading just one article from a supportive body, you will see there is a lot you can do.

At the time of writing, the company are not one of the debt collection agencies that HMRC uses.